NearbyLA

Senior Specialist - Contact Center

Bank of Hope

Full-time
$24–26/hr
No experience
Posted 1mo ago

About the job

Provide quality customer service while answering calls from customers, internal associates and third party inquires. Knowledgeable on deposit products and services, providing solutions depending on client needs. Assist with online/mobile banking services and issues. Awareness of irregular transactions and reporting suspicious/unusual activities to appropriate areas. Understanding of regulatory compliance including BSA, fraud and loss prevention and adherence to Bank of Hope’s policies and proce…

Location

Gardena, Los Angeles County

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