NearbyLA

Customer Service Assistant Manager

BBCK Enterprises

Full-time
$36–38/hr
No experience
Posted 1mo ago

About the job

Position Summary The Customer Service Assistant Manager supports the Customer Service Manager in leading a team of 5–7 phone-based Customer Service Representatives. This is a hands-on, working-supervisor role: the Assistant Manager splits time between handling calls and escalations directly and coaching, developing, and supporting the team day to day. This role serves as the primary point of contact for the team in the Manager's absence and helps ensure the department consistently meets service…

Location

Studio, Los Angeles County

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