Customer Service Lead
DNAM Brands
Full-time
$19–20/hr
No experience
Posted 1d ago
About the job
Customer Service Lead We are looking to hire a full-time Customer Service Lead for DNAM Brands. In this role, you will lead and support the customer service team across all channels, ensuring timely, high-quality responses and a seamless customer experience across our portfolio of iconic brands—including Von Dutch, Ed Hardy, Trina Turk, Valentino Orlandi, and Badgley Mischka. You will manage workflows, establish response standards and KPIs, monitor shop ratings, and oversee escalated cases to m…
Location
Commerce, Los Angeles County
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