NearbyLA

Customer Service Manager

Advanced Ground Systems Engineering

Full-time
$37/hr
No experience
Posted 12d ago

About the job

The Customer Service Manager is the primary leader and customer advocate of the customer service team, responsible for directing all commercial customer-facing activities. This management role provides oversight of department performance, team development, pricing and contract integrity, export compliance, ERP data quality, and operational reporting. The Customer Service Manager serves as the primary point of escalation for complex customer issues, partners with Customer Service Director to adv…

Location

Santa Fe Springs, Los Angeles County

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