NearbyLA

CSR I Operations (Temporary, Remote Lawrence KS)

Maximus

Full-time
$16/hr
No experience
Remote
Posted 1mo ago

About the job

Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, se…

Location

Los Angeles, Los Angeles County

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