NearbyLA

Senior Manager, Customer Experience & Loyalty Operations

Robert Half

Full-time
$46/hr
No experience
Posted 5d ago

About the job

Description Position Overview We are seeking a passionate, technically savvy Director of Customer Experience to lead and optimize the end-to-end customer journey for a growing direct-to-consumer (DTC) beauty brand. This is a highly visible, hands-on leadership opportunity for someone who thrives at the intersection of customer experience, technology, AI automation, and operational excellence. The ideal candidate brings strong project management capabilities, experience within the Shopify ecosys…

Location

El Segundo, Los Angeles County

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