Customer Service Lead
Goodwill Southern California
Full-time
$22/hr
No experience
Posted 2mo ago
About the job
The Customer Service Lead assists the eCommerce Assistant Manager in the efficient operation of Goodwill's customer service and marketplace account activities by providing day-to-day operational oversight of Customer Service Associates. This role ensures established goals related to customer satisfaction, marketplace performance, seller standards, response times, and service quality are achieved through consistent execution of customer service processes, marketplace requirements, and adherence …
Location
Los Angeles, Los Angeles County
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