NearbyLA

Customer Service Representative

Smart Care

Full-time
$12/hr
No experience
Posted 3mo ago

About the job

Customer Service Agent Location: Anaheim, CA (no relocation available) Rate: $21-25hr Key Responsibilities Respond to inbound customer calls and emails regarding service and sales requests. Gather and accurately enter customer information in real-time into service databases. Identify the nature of service requests, including equipment type, warranty status, and service geography. Track and categorize customer inquiries, complaints, and follow-up actions to ensure resolution. Collaborate cross-f…

Location

Anaheim, Orange County

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