Call Center Manager
Brody Pennell HVAC
Full-time
$34–48/hr
No experience
Posted 1d ago
About the job
The Call Center Manager is responsible for leading the daily operations of the Customer Service and Dispatch teams, ensuring exceptional customer experiences while maximizing booking efficiency, technician productivity, and revenue opportunities. This role oversees inbound and outbound communications, dispatch coordination, scheduling performance, employee development, and call center metrics. The ideal candidate is a strong leader with experience in the home services industry who thrives in a …
Location
Palms, Los Angeles County
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