Customer Service Advocate
Carrington Mortgage
Full-time
$35–40/hr
No experience
Posted 1mo ago
About the job
Description Come join our amazing team! The Mortgage Customer Service Advocate will be responsible for resolving and responding to escalated or complex customer complaints from various channels, including internal departments or executives, attorneys, regulators, political officials, and the Consumer Financial Protection Bureau. Assist in remediation efforts to prevent repeat complaints and reduce overall complaint volume. Perform all duties according to all company guidelines and applicable fe…
Location
King, Orange County
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