NearbyLA

Manager - Customer Service

Wesco

Full-time
$26/hr
No experience
Posted 3mo ago

About the job

Description As the Manager – Customer Service, you will manage a team responsible for ensuring customer service levels are met or exceeded. You will establish efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. You will monitor and measure service metrics and utilize the data to develop standards, improvements, or changes to processes in addition to making recommendations for changes to products or services based on cus…

Location

Santa Fe Springs, Los Angeles County

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