NearbyLA

Call Center Agent

Alliance Health Services

Full-time
$17–22/hr
No experience
Posted 3mo ago

About the job

Job Summary The Call Center Agent is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. The position requires excellent communication, customer service, critical-thinking, and multitasking skills. Key Responsibilities Call Management Handle a high volume of inbound calls and make outbound calls to existing patients. Screen calls to quickly identify …

Location

Montrose, Los Angeles County

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