NearbyLA

Assistant Director of Guest Services

Terranea Resort

Full-time
$43–46/hr
No experience
Posted 3mo ago

About the job

Directly manage the Guests Services department by providing supervision, training, scheduling and evaluating of performances of the Concierge team, ensuring that all procedures are performed to the hotel's standards. Focus on pre-arrival coordination with all guests and VIPs. Secondarily, work closely with LAZ operation in Bell & Valet to ensure an efficient operation that provides service at a high level. Elevate departments in all aspects of service as part of ongoing quest to achieve five st…

Location

Rolling Hills, Los Angeles County

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